Policies
Shipping and returns
Shipping
Every order ships for a flat $5 anywhere in the United States, no matter how much you order.
Free local pickup or drop-off. Live in the Lombard, IL area? Choose local pickup or local drop-off at checkout and we will email you to arrange a time. These free options are for the Lombard area only.
We currently ship within the U.S. only. If you are outside the U.S. and would like to order, email us at bethegoodtradingcompany@gmail.com.
Returns and refunds
All sales are final. We do not accept returns or exchanges and do not offer refunds for change-of-mind purchases.
If your order arrives damaged, incorrect, or there is another issue with your purchase, please contact us at bethegoodtradingcompany@gmail.com. We are happy to review the issue and work with you to make it right when appropriate.
Please include your order number and photos of any damaged or incorrect items when contacting us.